How to Grow Your Business through Company Culture with David Haynes, NPL Home Medical - Price Discovery: Money & Mindset #11

This is Episode #11 and you’ll hear Host Jordan Rodriguez interview David Haynes of NPL Home Medical. Check out the video episode on YouTube and listen to the audio episode on Apple Podcasts, Spotify, and your other favorite podcast spots – Follow and leave a 5-star review if you’re enjoying the show!

• Episode Summary & Player

• Show Notes

• Learn more about Price Discovery: Money & Mindset

Price Discovery: Money & Mindset Episode #11: How to Grow Your Business through Company Culture with David Haynes, NPL Home Medical

You can’t grow your business without good employees. In this episode, Host Jordan Rodriguez interviews David Haynes, the President & CEO of NPL Home Medical. They’ve been a leading provider of custom wheelchair solutions for over 30 years. Hear why company culture is cultivated by the leaders, how to develop an operating system that can achieve both business & personal goals, the importance of a strong mission statement, how to measure your company culture, and how to set your company culture as a business owner. This episode covers everything from company culture to mission statements. Here’s a small sample of what you will hear in this episode:

• What is company culture?

• Why should your employees set personal goals as well?

• How does NPL Home Medical approach KPIs?

• What does flourishing look like for NPL Home Medical?

• How do you create a great company culture?

Connect with David on LinkedIn and at NPLHomeMedical.com

Connect with Jordan at WSWealthManagers.com.

Check out the episode and show notes below for much more detail.

Show Notes

• How to Grow Your Business through Company Culture with David Haynes, NPL Home Medical

  • [0:14] Welcome to Price Discovery: Money & Mindset

  • [0:44] Connect with David on LinkedIn and at NPLHomeMedical.com, and Jordan at WSWealthManagers.com

  • [1:52] What is David’s morning routine?

  • [3:00] What’s the size & scope of NPL Home Medical?

  • [4:09] What is company culture?

  • [5:11] What was David’s aha moment about company culture?

  • [7:07] What makes a great company culture?

  • [8:54] Why is it helpful to have an Operating System (OS) for your company?

  • [13:28] Why should your employees set personal goals as well?

  • [16:26] How did David develop his operating system? 

  • [22:18] Why should your mission statement focus on the employees?

  • [24:15] How do you measure your company culture?

  • [26:52] How does NPL Home Medical approach KPIs (Key Performance Indicators)?

  • [27:35] How does company culture tie into your hiring process?

  • [29:15] How did NPL Home Medical become one of the Best Employers in Ohio?

  • [30:04] What does flourishing look like for NPL Home Medical?

  • [31:05] How do you create a great company culture?

  • [34:42] What are David’s thoughts on consultants?

  • [36:20] What’s next for NPL Home Medical?

  • [36:57] What didn’t go well for NPL Home Medical?

  • [38:14] Connect with David on LinkedIn and at NPLHomeMedical.com, and Jordan at WSWealthManagers.com

  • [39:10] Price Discovery: Money & Mindset is brought to you by Wernick Spear Wealth Managers and Chagrin Valley Business Strategies. Opinions expressed by Jordan and guests are their own and do not represent investment advice, solicitation, or the like.

What is Price Discovery: Money & Mindset?

Wealth. Business. Personal finance. Each episode, hear thought leaders, business owners, and finance experts share their tales of successful entrepreneurship, innovative financial strategies, and the art of balancing wealth with personal fulfillment. Hosted by Jordan Rodriguez, CFP, CEPA, a seasoned expert in wealth management and business consulting. Presented by Chagrin Valley Business Strategies and Wernick Spear Wealth Managers.